General information only

The content on this website is general information about water damage and mold. It is not legal, insurance, medical or engineering advice. Every building and every loss is different, and a technician decides what is right for your property after an on-site assessment.

Emergencies

If you have a fire, a gas smell, an electrical hazard or any danger to life, call 911. Our phone line is for water damage and mold dispatch, and it does not replace emergency services.

Services, scope and price

We explain scope and price before work starts. Any amounts discussed on a call are based on what you describe and may change if the on-site conditions differ. Work is performed under a written or verbally confirmed scope that you agree to before it begins.

Insurance

We provide documentation such as photos, moisture readings and drying records. We do not control insurance decisions, and we do not promise that any claim will be accepted or paid.

Call recording

Calls to our line may be recorded for quality and training purposes.

Third-party links and maps

This website may link to or embed third-party content such as maps and fonts. We do not control that content and are not responsible for it.

No warranties and limits of liability

The website is provided as is. To the extent allowed by law, we are not liable for loss arising from your use of this website. Nothing in these terms limits any rights you have under California law that cannot be limited.

Governing law

These terms are governed by the laws of the State of California, and disputes are heard in the courts of Orange County, California.

Contact

Questions about these terms can go to [email protected] or 32 Journey, Aliso Viejo, CA 92656.

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